Mexico City International Airport Guide

If you are traveling to Mexico City International Airport (Benito Juárez International Airport) or you happen to be sitting there right now, you are probably wondering how in the world you are going to find your way around. Sure, there are maps and signs located throughout. But depending on the time of the year or even the hour of the day, they can be crowded and even a little confusing at times. When you add in having to circumvent a large and perplexing airport layout, it can exacerbate the issue tenfold.

If you need help navigating Mexico City International Airport, this all-encompassing guide could be exactly what you are looking for over your trip.

How Many Terminals Are There at Mexico City International Airport?

Mexico City International Airport has two terminals. Both Terminal 1 and Terminal 2 handle arrivals and departures, with the difference depending upon the airline that you use. But in either case, arrivals are handled through the ground level (PB) of each terminal.

Both terminals have facilities that you may need for recreation, relaxation, and information. These terminals are also connected together through multiple modes of transportation, which makes it easier for you to travel between them. This means that no matter which terminal you step into after your flight lands in Mexico City, you can easily access the type of assistance and services you need.

Are There Information Kiosks at Mexico City International Airport?

Once you arrive at Mexico City International Airport, you may end up at either of its two terminals. If you want to learn specific details about the airport on the spot, you can find them through different points of information at both of these terminals.

Both Terminal 1 and Terminal 2 offer multiple information kiosks in their respective arrivals areas at the ground level (PB). These kiosks are also scattered throughout the national and international waiting rooms, which makes it easy for you to spot them.

• Terminal 1 has two information kiosks for arrivals. They are available at Gate A1 and Gate E1.
• Terminal 2 has three information kiosks for arrivals. They are available right in front of international and domestic arrivals, as well as Entrance 3. 

What to Expect When You Arrive at the Mexico City International Airport?

Once you walk into Terminal 1 or Terminal 2 after your flight, you will be led into your arrival hall, which is sorted by flight type (domestic or international). Both types of halls provide you with waiting areas, baggage claim areas, eateries, and restrooms. You can also find additional facilities such as the service to store your luggage for a certain fee.

At Terminal 1

• For national arrivals, you will walk into Hall A and Hall B, which are connected to Gates A and Gates B. 
• For international arrivals, you will be walking into Hall E2 and Hall E3, which are connected to Gates E2 and Gates E3, respectively.
• Both national and international arrival halls are connected by Hall C Exhibitions, Hall D, and Hall D1. 

At Terminal 2

• For national arrivals, you will reach Hall Q, which is connected to the South Finger of the terminal. Hall Q is directly connected to Gates Q. 
• For international arrivals, you will step into Hall P, which is adjacent to the North Finger of the terminal. Hall P is also connected to Hall N within the terminal. This also connects to Gates P and N, respectively.
• The North Finger at the international arrival area also has two migration counters.

How to Move Between Terminals at Mexico City International Airport?

You have multiple options to transfer between both terminals at the Mexico City International Airport.

Aerotren

This airport train is functional every single day of the year between 5 am to 11 pm.

At Terminal 1, this train can be accessed through the upper level (PA), through Gate 6.

At Terminal 2, this facility can be utilized through the ground level (PB), and through Gate 4.

You need to be an active passenger with proof of travel, such as a boarding pass, ticket, or reservation code in order to board the train.

Bus Service

The bus service is available at both Terminal 1 and Terminal 2.

You can board the bus either as an active passenger or as a general traveler. This service is charged on a per-transit basis. Both the Aerotren and the bus service accommodate people with disabilities or special needs such as pregnancy or old age. You can ask for this accommodation at the time of making your booking.

Is There Currency Exchange Available at Mexico City International Airport?

Currency exchange services are available throughout the arrivals areas at the Mexico City International Airport. These services are facilitated by providers including but not limited to:

• Banamex
• HSBC
• Santander
• Cibanco
• Mifel

Are There ATMs Available at Mexico City International Airport?

ATMs are available throughout the arrival areas at Mexico City International Airport. These ATMs are powered by providers including but not limited to:

• Banamex
• Banorte
• HSBC
• Intercam
• Santander 

What Types of Facilities Are Available for People With Disabilities or Special Needs?

Those with disabilities or special needs can find specific services at Mexico City International Airport that cater to their requirements. These solutions allow for accessibility across the facility and make traveling easier.

These services include but are not limited to accessible waiting areas, inter-terminal transportation, and luggage assistance around the airport. At AICM, you can also find restrooms that are built with accessibility in mind.

What Are the Transportation Options for City Travel Through the Mexico City International Airport?

You can find different options for city travel at the Mexico City International Airport. These solutions cover a range of services at different price points, which allow you to travel according to your budget. You can choose between the following transportation options at AICM.

• Metrobus. This is a popular bus service that allows you to travel to different locations throughout Mexico City.
• Bus Lines. These buses have different Mexico City routes that let you choose your destination quite easily. You can also choose to travel to nearby suburbs and cities through some options.
• Private Cars. If you want to travel with luxury, you can select one of the available car rental services that let you choose between a variety of vehicle models.
• Airport Transfer. These solutions can help you arrange a quick ride from the airport to a destination of your choice and vice versa.

If you need further details, you can visit the official website of the AICM to keep on top of updated information and guidelines that come directly from the airport’s administration. By checking details before your travels, you can ensure a comfortable experience for yourself and your traveling party.